LeadArivo AI Terms

Scope

These AI Terms apply when you use AI-enabled LeadArivo features. They supplement the Terms of Service. If they conflict on AI-specific points, these AI Terms prevail for that point.

What the AI does — and does not do

Product Mind may contribute understanding of an enquiry, context interpretation, qualification or prioritisation support, business reasoning and candidate actions. Lead Guidance produces the published Next Step. Product Mind is not a chatbot, not an AI employee, not the authoritative workflow state, and not a second Next Step engine.

LeadArivo is not described in these Terms as an autonomous decision-maker for hiring, credit, medical diagnosis, legal advice or similar high-stakes outcomes. Outputs are probabilistic. They can be incomplete or wrong. You must apply human review where the action matters.

Inputs, Outputs and permissions

“Inputs” are Customer Data, Business Knowledge, messages and instructions you or your Authorized Users submit to an AI-enabled feature. “Outputs” are text or structured suggestions the feature returns.

You are responsible for Inputs, including having rights to submit them and not including secrets or sensitive data that should not be processed. You are responsible for business actions taken after seeing an Output, including contacting a lead.

As between you and TEAL Infotech, you retain rights in Inputs. Subject to third-party model terms, we do not claim ownership of Outputs generated for you. You still must not use Outputs in a way that infringes others’ rights or this AUP.

Data handling and model training

AI-enabled features may send Inputs to third-party model or infrastructure providers configured for your account or for the product. Those providers process data under their terms. This website does not name a production model provider because that production contract is not verified here.

TEAL Infotech does not state on this website that it trains its own foundation models on Customer Data. TEAL Infotech also does not state a blanket guarantee that no provider ever uses data for model improvement. Both statements would require verified architecture and provider settings. Until that policy is published, assume Inputs may be processed to generate Outputs for your request, and ask us for the current provider configuration for your account.

We may change AI providers or functionality. Material changes that affect how Customer Data is processed will be reflected in these Terms or the Subprocessors list when verified.

No professional advice

Outputs are not medical, legal, financial, tax or other professional advice. Do not rely on them as the sole basis for a regulated decision. Feature availability can vary by plan and configuration.