LeadArivo

Travel & Tourism

Every travel enquiry.
One connected journey.

Destination, travellers and one Next Step stay attached — without pretending this is a booking engine.

Incoming trip enquiryIllustrative demo

MakeMyTrip · origin

We’re planning a Dubai trip for four people next month. Can you help with options?
Destination
Dubai
Travellers
4
Travel period
Next month
Intent
Trip enquiry
Current Next StepClarify travel dates and requirements, then route to the advisor.

Illustrative LeadArivo workspace. Sample enquiry; not a customer booking.

Travel enquiries arrive from different places

Keep the trip enquiry on one journey.

The origin can change. The enquiry still needs destination, traveller context, an Assignee and a next move.

WhatsAppWebsiteWebsite ChatGoogle AdsEmailMakeMyTripBooking.comTravel Agent ReferralHotel ReferralCorporate Travel ReferralTravel Exhibition / Travel Fair
One connected trip enquiry
Arjun MalhotraTrip enquiry

Dubai · 4 travellers · Next month

OTA and referral names stay attached as origin — not as native booking connections.

Source availability and action capabilities depend on your setup. Names such as MakeMyTrip or Booking.com can be recorded as the original source even when the enquiry arrives through another supported capture path.

End-to-end trip enquiry

One trip enquiry. One connected journey.

LeadArivo is built around what happens after the travel enquiry arrives — through requirement, Next Step, advisor follow-up and a recorded business outcome.

Lead workspace · Arjun MalhotraIllustrative demo
Arjun MalhotraTrip enquiry
New enquiry
We’re planning a Dubai trip for four people next month. Can you help with options?
CustomerArjun Malhotra
SourceMakeMyTrip · origin
Trip requirementDubai · 4 · Next month
Missing informationExact travel dates
One current Next StepConfirm travel dates and departure city
AssigneePriya Shah
Follow-upFollow-up created
ProposalQuotation pending
OutcomeProposal / quotation follow-up

Source remains MakeMyTrip. LeadArivo does not search live fares or book the trip itself.

Proposal and quotation states stay attached to the same lead. LeadArivo is not an OTA, GDS or ticketing engine — the travel advisor still coordinates supplier work where needed.

Trip brief

Know what the traveller is actually planning.

A raw enquiry becomes a usable trip brief. This is not a fare, GDS or ticketing engine.

Incoming · MakeMyTrip
Arjun MalhotraTrip enquiry
We’re planning a Dubai trip for four people next month. Can you help with options?
Trip briefIllustrative demo
Dubai 4 travellers Next month
DestinationDubai
Travellers4
Travel periodNext month
IntentTravel planning
Missing detailExact travel dates

Business context + travel context

Configured travel-business knowledge helps shape one Next Step.

LeadArivo Core stays the same. Business Knowledge, Travel & Tourism context and Product Mind contribute. Lead Guidance publishes one current action.

Business KnowledgeHow this travel business operates
  • Office hours · team available this week
  • Dubai packages are handled
  • Quotation process applies
  • Deposit policy on file where configured

Configured operating information contributes to Lead Guidance. LeadArivo does not search live inventory to prove these rules.

Lead / conversationDubai for 4Next month · MakeMyTrip
Travel & Tourism contextTrip-enquiry handlingDestination, dates, travellers and proposal language
Product MindUnderstands, reasons and contributesInterprets the trip request and flags missing dates. It is not a fare-search engine, not a chatbot, and does not publish the Next Step.
One enquiry · One current Next Step

Confirm travel dates and departure city

What
Confirm travel dates and departure city
Why
Customer requested Dubai options but key trip details are missing
When
Before proposal preparation

Assignee Priya Shah remains responsible. There is one current action — not a list of equal recommendations.

Automation + travel advisor continuity

Automate what can run. Keep the advisor involved.

Supported actions can run where capability and rules allow. When supplier judgement is needed, the trip enquiry stays in view.

Published Next Step
Capability / rule check

Can LeadArivo perform this supported action?

YesAutomation
  • Assign lead
  • Create follow-up
  • Notify team
Record the activity
Needs AttentionAdvisor / travel team
  • Enquiry remains
  • Trip requirement stays visible
  • Next Step stays clear
Preserve context
Arjun MalhotraTrip enquiry
Same lead · journey continuesAutomation may stop. The travel enquiry does not.

Keep the whole trip-enquiry story connected

See the whole trip enquiry before you act.

Your travel team should not have to reconstruct a customer’s trip requirement from disconnected messages before deciding what to do next.

Lead workspace · Arjun MalhotraIllustrative demo

Activity on this enquiry

  1. Enquiry receivedTrip enquiry captured from MakeMyTrip
  2. RequirementDubai · 4 travellers · Next month
  3. AssignedPriya Shah is the Assignee
  4. Next StepConfirm travel dates and departure city
  5. ProposalQuotation pending — source remains MakeMyTrip

Conversation and activity stay attached to this enquiry. LeadArivo is not an OTA inbox, helpdesk or ticketing-support system.

Source stays attached

Keep the original travel-enquiry source attached.

OTAs, referrals, fairs, ads and WhatsApp can be recorded as origin. That does not make them native LeadArivo Connect integrations.

MakeMyTripBooking.comExpediaTravel Agent ReferralHotel ReferralAirline ReferralTravel FairTour Operator ReferralWebsiteGoogle AdsWhatsApp
Same lead record
Arjun MalhotraTrip enquiry
Source + context preservedArjun’s source remains MakeMyTrip even while trip requirement and quotation follow-up are attached.

LeadArivo-native capture: Lead Forms · AI Chat

Source availability and action capabilities depend on your setup. MakeMyTrip, Booking.com and Expedia are shown here as source, origin and attribution — not as connected two-way integrations or booking APIs.

Travel & Tourism product proof

See the traveller. See the trip requirement. Know what happens next.

See the contact, the original source, the Dubai trip context, the Assignee and the one current Next Step in the same LeadArivo workspace.

Lead workspace · Arjun MalhotraIllustrative demo
Arjun MalhotraTrip enquiry
In progress
We’re planning a Dubai trip for four people next month. Can you help with options?
Dubai 4 travellers Next month
SourceMakeMyTrip · origin
MissingExact travel dates
AssigneePriya Shah
ProposalQuotation pending
Current Next StepConfirm travel dates and departure cityWhy · Customer requested Dubai options but key trip details are missing
Follow-upFollow-up created
Last activityTrip requirement captured from incoming enquiry
OutcomeProposal / quotation follow-up
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