LeadArivo

Clinics & Healthcare

Every patient enquiry.
A clear next step.

Appointment intent, requested service and one Next Step stay with the same enquiry.

Join Early Access
Incoming appointment enquiryIllustrative demo

Practo · origin

“Hi, I’d like to book a dental consultation tomorrow afternoon.”
Intent
Appointment enquiry
Service
Dental consultation
Preferred timing
Tomorrow afternoon
Current Next StepConfirm the appointment requirements and progress the request.

Illustrative LeadArivo workspace. Sample enquiry; not a patient record.

Patient enquiries arrive from different places

Keep every patient enquiry together.

The origin can change. The enquiry still needs contact context, appointment intent, an Assignee and a next move.

WhatsAppWebsiteWebsite ChatGoogle AdsEmailPhone CallPractoLybrateJustdialClinic ReferralDoctor ReferralExisting PatientHealth Camp
One connected enquiry
Meera JoshiAppointment enquiry

Appointment enquiry · Dental consultation

Source stays attached as origin — not as a native directory connection.

Source availability and action capabilities depend on your setup. Directory names such as Practo, Lybrate or Justdial can be recorded as the original source even when the enquiry arrives through another supported capture path.

End-to-end appointment journey

One appointment enquiry. One connected journey.

LeadArivo is built around what happens after the patient enquiry arrives — through understanding, Next Step, follow-up and a recorded business outcome.

Lead workspace · Meera JoshiIllustrative demo
Meera JoshiAppointment enquiry
New enquiry
“Hi, I’d like to book a dental consultation tomorrow afternoon.”
CustomerMeera Joshi
SourcePracto · origin
IntentAppointment enquiry
Service / timeDental consultation · Tomorrow afternoon
One current Next StepConfirm tomorrow afternoon appointment request
AssigneePriya Shah
Follow-upFollow-up created
AppointmentAppointment requested
OutcomeFollow-up required

Source remains Practo. Appointment is requested intent — LeadArivo does not universally auto-book the visit.

Even when clinic staff must coordinate the appointment, the enquiry and required action stay connected. Outcomes here are business states such as follow-up required — not clinical results.

Appointment requirement

Know what the patient is asking for.

A raw enquiry becomes useful operational context. LeadArivo is not medical AI and does not diagnose, triage or recommend treatment.

Incoming · Practo
Meera JoshiAppointment enquiry
“Hi, I’d like to book a dental consultation tomorrow afternoon.”
Appointment requirementIllustrative demo
TomorrowAfternoonDental consultation
IntentAppointment enquiry
ServiceDental consultation
Preferred timingTomorrow afternoon
Requested actionAppointment / contact

Business context + healthcare context

Configured clinic knowledge helps shape one Next Step.

LeadArivo Core stays the same. Business Knowledge, Clinics & Healthcare context and Product Mind contribute. Lead Guidance publishes one current action.

Business KnowledgeHow this clinic operates
  • Opening hours · clinic open tomorrow
  • Locations on file
  • Dental consultation offered
  • Appointment fee applies · duration rule on file

Configured operating information contributes to Lead Guidance. LeadArivo does not independently verify real-time clinical availability.

Lead / conversationDental consultationTomorrow afternoon · Practo
Clinics & Healthcare contextAppointment-oriented handlingTerminology, follow-up expectations and appointment language
Product MindUnderstands, reasons and contributesInterprets the appointment request. It is not medical AI, not a chatbot, and does not publish the Next Step.
One enquiry · One current Next Step

Confirm tomorrow afternoon appointment request

What
Confirm tomorrow afternoon appointment request
Why
Customer requested a dental consultation
When
Before the requested appointment window

Assignee Priya Shah remains responsible. There is one current action — not a list of equal recommendations.

Automation + clinic staff continuity

Automate the repeatable. Keep clinic staff close.

Supported actions can run where capability and rules allow. When a person is needed, the patient enquiry stays in view.

Published Next Step
Capability / rule check

Can LeadArivo perform this supported action?

YesAutomation
  • Assign lead
  • Create follow-up
  • Notify team
Record the activity
Needs AttentionClinic staff
  • Enquiry remains
  • Appointment context stays visible
  • Next Step stays clear
Preserve context
Meera JoshiAppointment enquiry
Same enquiry · journey continuesAutomation may stop. The patient enquiry does not.

Keep the patient-enquiry story connected

See the whole enquiry before you act.

The clinic team should not have to reconstruct the enquiry from several disconnected places.

Lead workspace · Meera JoshiIllustrative demo

Activity on this enquiry

  1. UnassignedEnquiry captured from Practo
  2. AssignedPriya Shah is the Assignee
  3. Follow-up / actionConfirm tomorrow afternoon appointment request
  4. Appointment progressAppointment requested · source remains Practo

Conversation and activity stay attached to this enquiry. LeadArivo is not a hospital helpdesk, patient portal or clinical record.

Source stays attached

Keep the original patient-enquiry source attached.

Directories, referrals, camps, ads and WhatsApp can be recorded as origin. That does not make them native LeadArivo Connect integrations.

PractoLybrateJustdialClinic ReferralDoctor ReferralHospital ReferralHealth CampExisting PatientWebsiteGoogle AdsWhatsApp
Same lead record
Meera JoshiAppointment enquiry
Source + context preservedMeera’s source remains Practo even while appointment intent is attached. Referrals and camps are attribution — not communication APIs.

LeadArivo-native capture: Lead Forms · AI Chat

Source availability and action capabilities depend on your setup. Practo, Lybrate and Justdial are shown here as source, origin and attribution — not as connected two-way integrations.

Clinics & Healthcare product proof

See the enquiry. See the appointment context. Know what happens next.

See the contact, the original source, the appointment request, the Assignee and the one current Next Step in the same LeadArivo workspace.

Lead workspace · Meera JoshiIllustrative demo
Meera JoshiAppointment enquiry
In progress
“Hi, I’d like to book a dental consultation tomorrow afternoon.”
TomorrowAfternoonAppointment enquiry
SourcePracto · origin
ServiceDental consultation
AssigneePriya Shah
AppointmentAppointment requested
Current Next StepConfirm tomorrow afternoon appointment requestWhy · Customer requested a dental consultation
Follow-upFollow-up created
Last activityAppointment intent captured from incoming enquiry
OutcomeFollow-up required
No Lead Left Behind

Ready to make sure every lead gets handled?

Bring all your leads together, use AI and automation to respond faster, follow up smarter, and turn more leads into real outcomes.

Join Early Access